Activities Coordinator - Recreation Attendant

POSITION OBJECTIVE
Coordinate and execute all activities for the resort, guests and members.

ESSENTIAL JOB FUNCTIONS

• Enthusiastically greet all guests and members to the Water Park.
• Organize and participate in all daily activity programs including a variety of special events & holiday programs.
• Promote a fun and relaxing atmosphere for guests.
• Maintain quality assurance and safety of all programs.
• Assist management in the coordination of conference group special events.
• Supervise Game Room operation.
• Provide great public relations and keep abreast of resort and local happenings, all to be of better service to the guests and to keep current on recreational trends.
• Assist Recreation Supervisor with training new service professionals.
• Assist with daily pool, beach and towel hut operations.
• Assist with routine cleaning of all recreation areas and equipment: pool deck, lounge chairs, weather board.
• Assist in maintaining the cleanliness of the registration area/towel hut, appropriately organize the towels in the huts as needed.
• Work on special projects and contribute ideas to the growth of the department.
• Able to work well with the resort guests, co-workers and management, while displaying a consistent guest/customer service oriented attitude.
• Kid’s crew ratio of coordinators to guests is 1 to 10.
• Other duties may be assigned as business demands.

EDUCATION/EXPERIENCE

• Candidates must be 17 years of age or older.
• Minimum 6 months experience in a service related position.
• Previous customer service experience preferred.
• CPR certification, FAK knowledge and WSI preferred.
• Candidates must be able to successfully pass a Level 2 background screening check.

REQUIREMENTS

• Position requires full flexibility in scheduling to work AM/PM, weekends & holidays, in order to accomplish all major responsibilities and tasks.
• Candidates in this role will be able to read, write, speak and understand English and meet minimum age requirement of jurisdiction.
• Must possess good communication skills, oral and written in order to communicate with guests, members and management.
• Must be able to explain activities procedures to guests and members, and lead groups of people in a variety of activities.
• Must have knowledge of age appropriate activities and enjoy working with all age groups.
• Must be able to work alone with little or no supervision.
• Strong organizational and guest services skills are required.
• Must be able to lift 50 pounds and be physically able to lift, reach, bend and stoop.
• Must be able to swim.
• Must be able to work in hot, wet, humid and loud environment for long periods of time.