Sirius XM Radio Retention Agent

This is an inbound sales/retention program. You will be responsible for retaining customers by sharing your knowledge and enthusiasm about their pricing, service, and technology.

By building quick rapport and using your assertiveness and confidence, you’ll educate current customers on why they should stay and extend their contracts with Sirius XM Radio! You should feel comfortable overcoming objections, have a desire to constantly learn, and be willing to accept feedback. 

Responsibilities:

Describe and Sell products and services.

Respond to questions

Identify and overcome objections

Take the customer through the process

Meet weekly/monthly sales goals

Maintain compliance and confidentiality within scope of responsibilities

Qualifications and Experience:

Retention and/or Sales Experience

Articulate and well spoken

Proficient in relevant computer applications

Strong time management and organizational skills

Adaptability and high tolerance level for stress

Be an aggressive closer

Self-motivated

Education/Other Requirements

*Minimum of a High School Degree or GED (prefer college experience/degree)

*Must be able to pass a seven (7) year background check (cannot have any convictions for felonies and some misdemeanors not accepted either)