Public Areas/Lobby Attendant - Avanti Palms Resort & Conference Center

The Housekeeping Lobby/ Attendant ensures the levels of the Common Areas cleanliness meet or exceed a 4 star / 4 diamond standard on a daily basis by following the Resorts common area checklist and standards for cleanliness.

Responsibilities:

1. Clean all Common Areas assigned and ensure they are in accordance with the level of quality expected for the resort
2. Respond to Common Area calls in a safe, efficient and courteous manner
3. Stocking of all Supplies for the Common Areas
4. Call for Removal and disposal of all refuse from Common Area buildings
5. Remove all debris that is commonly visible in all areas of the operation
6. Report any problems of quality to the Supervisor or Manager by contacting the housekeeping coordinator
7. Assist in Maintaining safe working conditions and practices
8. Ensure that all guests areas are kept safe to prevent any potential guests/employee incidents
9. Ensure that your proper uniform and nametag is worn at all times
10. Maintain effective communication with all co-workers and supervisors
11. Take responsibility at your level to satisfy all guests request
12. Greet all guests and co-workers that you come in contact with
13. Communicate clearly and always display a positive attitude
14. Operate in compliance with all local, state, and federal laws and government regulations
15. Maintain and ensure a high level of professionalism throughout the department
16. Ensure all assets and supplies for the department are kept secure and in storage at all times
17. Be familiar with all emergency and fire procedures.
18. Report to Security any suspicious activity
19. Follow key sign in and sign out procedures
20. Adhere to scheduled work hours and attendance policies and procedures
21. Familiarize self with the property Housekeeping policies and procedures
22. Offer assistance to guest using their first name whenever possible
23. Maintain clean work areas at all times (i.e.:carts, linen and supply closets).Attend and participate in required meetings
24. Participate in daily meeting with the Executive Housekeeper to retrieve daily updates etc
25. Ensure all Maintenance deficiencies are reported promptly, including, but not limited to repairs, replacements or damages caused by guests
26. Be familiar with the proper placement of furniture and amenities of the Common Areas
27. Carry out any reasonable request by management of which the associate is capable of performing

Job Requirements:

1. High School Diploma or equivalent
2. Prior Housekeeping experience is preferred.
3. Good organizational skills and must be able to handle multiple tasks
4. Able to work on your feet for long periods of time.
5. English language skills required