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Sales Associates

Ocoee, Florida

At City Furniture, we're excited about our growth into Central Florida and the career opportunities that come with it. Our first Orlando showroom is opening in November. We're starting our search for top-notch Sales Associates who want to build a career with one of the nation's top furniture retailers and grow with us. 

City Furniture is looking for Sales Associates who care about the quality products and services they represent, their customers, and their co-workers.  We are seeking women and men who are self-motivated, energized, customer service and sales focused.  If you’re fashion forward, passionate, relentless, professional, and a "people-person", we want to talk with you!

In this pivotal, critical customer-touch retail sales position you will be selling furniture and home décor products to our customers.  Our professional retail Sales Associates are devoted to helping individuals and families create something fresh and new in their homes, not just selecting furniture, but helping them design their living space.  ALL women and men who are either entry level, returning to the workforce, or seasoned professionals should apply today!

What does a typical day look like?

  • Greeting customers upon their arrival in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships.
  • Presenting and discussing various home furnishings product options based upon your discovery of the prospective customer's lifestyle, needs and goals.
  • Using our Customer Relationship Management (CRM) software, called the Personal Business Assistant, you will organize and manage your prospective customer database by identifying and qualifying leads generated from prior customer visits.
  • Contacting customers to inform them about new sales and special events.
  • Assisting customers in financing, purchasing, delivery and ultimate satisfaction.
  • Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development.

Enjoy the perks!  We offer a Fantastic Benefits and Compensation Program!

  • Generous, competitive commission and monthly bonus plan with uncapped earnings potential.
  • Hourly rate guaranteed or commissions, whichever is greater, during first eight (8) weeks of employment.
  • Self-directed, blended learning program consisting of on-the-job training segments, computer based training (CBT) modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
  • Continuous professional development and training, including a Tuition Reimbursement Program
  • Comprehensive Health Package (i.e., medical, dental, vision, life insurance, disability benefits, including dependent coverage, etc.).
  • Paid vacation
  • Promote from within
  • Health and Wellness Clinic and monthly initiatives Family-spirited culture (Want free movie tickets on your birthday?)
  • Recognition and reward programs (Ask us about values cards)
  • Associate purchase discount program 401(k) retirement savings plan with company matching

Job Requirements

You do not need sales, customer service, or retail furniture experience to be successful in this role. Our World-Class Training Program will get you ramped up and ready to win!  We do, however, look at the following:

  • Experience working face-to-face with customers, such as serving in food and beverage, hotels or hospitality, can be helpful but is not required
  • Entrepreneurial and team oriented
  • Coachable and self-directed learner who is always willing to learn
  • High energy "people person"; relentless in pleasing the customer
  • Professional, driven, positive, resilient, and achievement-focused
  • Detailed, strong follow-up and follow-through; excellent time-management
  • Strong interpersonal and communication skills; a great listener
  • Basic computer knowledge
  • Available to work some evenings and all weekends as part of a flexible and accommodating full-time, 40-hour-per-week work schedule
  • Bilingual English/Spanish is preferred and additional languages such as Creole, etc. are a plus
  • High school diploma is required