Inbound Sales Agent - Marketing Call Center

Position Overview
 

The Inbound Sales Agent is a destination expert who will motivate Intercontinental Hotels Group (IHG) guests to purchase reward benefit packages with Holiday Inn Club Vacations. This position receives highly qualified inbound leads of IHG guests interested in purchasing Holiday Inn Club Vacations packages. 

Essential Duties & Tasks

•  Sell vacation packages over the phone to qualifying guests
• Assist guests with questions about the vacation properties, packages, and procedures    
• Determine eligibility of IHG guests per qualification standards
• Participate in ongoing professional sales training
• Drive performance to meet or exceed weekly goals

Qualifications

• Two years of sales experience required
• High School Diploma or GED equivalent
• Call center sales in the Timeshare/Hospitality industry a plus
• Proficient in Microsoft Office
• Excellent written and verbal communication skills

Essential Functions:

• Maintain an upbeat, positive, and motivated demeanor
• Able to read/write/speak the English language, Spanish a plus
• Able to maintain required sales percentage per week
• Able to work a variable schedule, including evenings and weekends, based on call center needs