Brand and Communications Specialist

At My Florida Regional MLS, we do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral and important part of the growth of your department and MFRMLS and will contribute to the success of your colleagues and our customers. We value the skills that you bring to MFRMLS and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.  

Position Summary
The Brand & Communications Specialist is an entry level position. This position is responsible for marketing and communications activities that align with MFRMLS brand standards. The Specialist will increase customer awareness of MFRMLS products, services, news and notifications by delivering relevant, valuable and informative content, often targeted to a specific customer audience. This position will assist with coordinate and manage various events that MFRMLS sponsors. The Specialist’s marketing and communications efforts help drive customer satisfaction and further position MFRMLS as one of the leading MLS companies in the country. This position reports to the Training and Communications Manager and is an hourly, non -exempt position.   Essential Core

Competencies
The essential core competencies for this position are:

• Drive for Results – Ambitious drive to set, meet and exceed goals
• Information Seeking – Ability to gather relevant information from a wide range of sources
• Innovation – The ability to generate and use ideas to improve business results
• Customer Focus – Drive and ability to deliver exceptional service to customers and colleagues
• Influencing Others – Obtains commitment and support for ideas and plans

Essential Job Duties and Responsibilities

• Write and edit marketing and transactional communications, including articles, emails and press releases, about product launches, product updates, company announcements, billing, industry news and other news for external and internal audiences
• Create and source content that supports marketing and communications efforts, such as guides, infographics, images and videos
• Manage, coordinate and participate in MFRMLS sponsored events, such as trade shows and association events
• Source and order promotional items for events and other marketing efforts as needed
• Help maintain brand integrity for MFRMLS and MFRMLS partner-vendors through consistent use of brand identity, key messaging and other brand standards
• Create and source content for MFRMLS’ Social Media channels, responding to customers, as needed.
• Occasional over-time is required
• Timely and regular attendance is an essential function of the position; being physically present in the work environment is an essential job function

Other Essential Skills

• Strong analytical and logical problem solving skills
• Excellent written, verbal communications, and inter-personal skills
• Proven ability to write clearly and effectively for various audiences
• Experience handling multiple projects at the same time and meet deadlines
• Researching and interviewing in order to gather important information
• Exceptional customer service skills
• Knowledge of marketing and communications best practices and tools
• Real Estate industry experience preferred
• Strong organizational skills that reflect ability to perform and prioritize multiple task seamlessly with excellent attention to detail
• Team-player, with ability to be extremely effective independently
• Maintain professionalism with customers, vendors and staff at all times

Essential Physical Skills

• Acceptable vision (with or without correction)
• Acceptable hearing (with or without correction)
• Bending on occasion
• Talking for long periods of time, approximately 8-10 hours a day
• Lifting up to approximately 30 pounds occasionally
• Sitting for long periods of time approximately, approximately 8-10 hours a day
• Writing and/or typing for long periods of time, approximately 8-10 hours a day

(Reasonable accommodations will be made for otherwise qualified individuals with a disability).

Education, Certification, and Software

• BA/BS in a Communications or Marketing field, or equivalent work experience
• 2-3 years relevant experience
• Proficiency in Microsoft Office (Outlook, Word, Excel, & PowerPoint)
• Working knowledge of Photoshop, InDesign and Illustrator, or other graphics tools preferred
• Mac experience preferred

(These essential job duties, requirements and skills are not to be construed as a complete statement of all duties, requirements and skills. The Brand and Communications Specialist will be required to perform other job related essential and non-essential duties, requirements and skills as required).