Job Description Coordinate the scheduling, referral management, registration, prior authorization and insurance verification processes for patients. Identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment. Screen and update established patient information for accuracy, and schedule procedures according to procedure description. Work closely with clinical department staff to schedule procedures in an efficient manner based on departmental scheduling protocols. High School Diploma or GED. One (1) year in healthcare setting performing scheduling, registration, insurance verification and or billing functions.