PIP Team Leader

Are You Driven? We are.

GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Tennessee, Georgia, Utah, South Carolina, and Virginia. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish)

By joining GAINSCO you will become part of a dynamic and growing company with an AMAZING CULTURE. Our organization has been recognized as one of the Top Workplaces in Dallas in Miami.

Job Purpose: To supervise the daily activities of the PIP Claims Adjusters within the assigned region in order to ensure quality service, high productivity and compliance with industry guidelines and regulations.

Responsibilities:

• Directly supervise 4-6 PIP Adjusters
• Accomplish staff (Adjuster) job results by coaching, counseling, and disciplining employees

• Provide daily and monthly reports

• Conduct unit meetings

• Maintain quality service by assuring prompt and accurate handling of claims

• Address escalated complaints

• Ensures all files are consistent and are in adherence to company and State policies and procedures

• Maintain relationships with vendors

• Maintain positive team morale

• Review and audit claims

• 4 year degree preferred
• Minimum 3 years PIP claims adjusting experience in the auto insurance industry required

• Minimum 2 years in a claims leadership role preferred

• Full understanding of PIP claims investigations and claims processing

• Effective leadership skills a must

• Excellent verbal and written communication skills

• Excellent time management and organizational skills

• Effective negotiating skills

• Knowledge of State laws regulating the automobile insurance industry

• Computer proficient: MS Office, MS Word, MS Excel, MS Outlook

• Bilingual (English/Spanish) preferred

• Established Tenure preferred

Compensation: Competitive Salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays.

All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer