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Referral Specialist


Referral Specialist

Department: APMC Practice Business Office
Full Time
ReqID: req23857

The Referral Specialist is the initial contact of each new patient.

High school graduate or GED.

One (1) years of medical office experience.

Essential Functions

  • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
  • Ensures financial information and insurance has been verified.
  • Updates patient insurance information in billing systems as needed
  • Initiates the referral and authorization process for all services and visits.
  • Works closely with nursing and medical staff to facilitate optimal patient care.
  • Communicates with the scheduling department to verify each patients insurance requirements have been satisfied for upcoming appointments.
  • Coordinates with other departments as needed to facilitate patients visit.
  • Provides patient with referral information for other physicians and facilities.
  • Communicates effectively with all internal and external customers PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Assumes responsibility for professional development and education.

ADDRESS: 235 N Westmonte Dr Orlando FL 32714


Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished Orlando Health as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually. Click here to learn more about Orlando Health.

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