Front Office - Medical

Location
Orlando, Florida
Salary
$29,000 + Benefits
Posted
Nov 13, 2020
Closes
Jan 12, 2021
Ref
TSH
Industry
Healthcare
Contract Type
Permanent
Hours
Full Time
Career Level
Entry Level

Growing healthcare company focusing on services to the LGBTQ community

This is a Monday - Friday position 8a-6p most days. Occasionally working Saturdays

The Business Office Specialist serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. 

Duties and responsibilities:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, via email, or social media.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures all patients requesting services receive a response on the same business day the request in made, or the next business day if the request is made after 5pm.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; assists when necessary the filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; informing leader when supplies are needed; verifying receipt of supplies; scheduling equipment service and repairs.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.  
  • Understands medical terminology and can work in Electronic Medical Systems documenting and uploading patient documents. 

Qualifications: 

  • Background in Healthcare is required
  • Must be tech savvy

Compensation is $13.50-14.39/hr., based on related experience

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