Sales - Outbound Sales Agent

Outbound Sales Agent 
Full-time

Job Summary:

The Outbound Sales Agent will report directly to the Call Center Manager.  They are responsible for attracting potential new customers by calling and booking quality package sales and/ or tours from the database.  Outbound Sales Agents are responsible for providing the highest quality of service in an attentive, courteous and efficient manner.

Responsibilities and Duties:

• Maintain a high level of accuracy and confidentiality in entering, reviewing, and updating tour packages.
• Support the daily activities and assignments provided by the Call Center Supervisor.
• Maintain an upbeat, positive and motivated demeanor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Completes any and all tasks assigned by management.
• Adhere to all company and departmental policies and procedures.
• Ability to function independently with little supervision.
• Verify new customers who have responded to advertisements and through other marketing channels.
• Explain the offer briefly in a professional and enthusiastic manner.
• Answer any questions.
• Maintain confidentiality of personal information.
• Meet or exceed weekly performance metrics.
• Present a positive attitude and disposition to each caller.
• Build rapport with customers over the phone.
• Ability to actively listen and ask probing questions to understand concerns and overcome objections.
• Possess closing skills.

Qualifications and Skills:

• Must have excellent written and verbal communication skills.
• Prior sales experience preferred.
• Must possess strong selling skills.
• Must possess good time management and organizational skills.
• Must be able to read, write, and speak the English language.  Bilingual is a plus.
• Must be enthusiastic, energetic, and self-motivated.
• Experience working in the Vacation Ownership or hospitality industry preferred.
• Open Availability, including evenings and weekends required. 

Physical Demands:

• Ability to sit for long periods of time

Benefits:

• Health
• Vision
• Dental
• Life Insurance
• Disability Insurance
• 401K
• Flexible Spending Account
• PTO

This is an onsite position located at 25 Town Center Blvd. Clermont, FL 34714

$10.00/Hour PLUS Uncapped Commission