Office Visit Scheduler
- Employer
- Center For Digestive Health
- Location
- Orlando, Florida
- Salary
- Salary based on experience + Medical/Vision and Dental benefits
- Posted
- May 12, 2021
- Closes
- Jul 11, 2021
- Ref
- OV Scheduler
- Industry
- Healthcare
- Category
- Administrative, Clerical, Customer Service, Front Desk, Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Student (High School)
Seeking an experienced scheduler who can handle a high call volume in a very busy GI practice. This person is required to be a multitasker, reliable and have great customer service skills.
Education/Training
- High school graduate or equivalent.
Essential Functions
- Schedule office visit appointments on a queue line for all physicians
- Communication with necessary departments
- Pull voicemail and return calls daily
- Move and/or change doctor’s schedules as needed
- Accurately note all patient information
- Route calls to the appropriate department or individual
- Review doctor schedules for accuracy
- Review doctors schedules to assure full capacity
- Process tasks daily
- Send letters for “To be scheduled” patients and/or call
- Check main appointment line’s voicemails throughout the day
- Create new patient packets
- Task or message the doctors for approvals (switches, pregnancy, self pay and 2nd opinion).