Clinical Assistant

POSITION: Clinical Assistant

RESPONSIBLE TO: Operations Support Manager and/or Branch Manager

JOB SUMMARY: Prepares patients to see the physicians, facilitates lab tests, diagnostic imaging reports and other paperwork as needed.  Assists physician with clinical duties as directed. 

EDUCATIONAL REQUIREMENTS:

• High school diploma required
• CMA certificate, preferred
• Training in orthopaedic assisting is a plus
• BMO certification, preferred

QUALIFICATIONS AND EXPERIENCE:

• At least one year of experience in clinical assisting; orthopaedic clinical assisting a plus
• Proficient using email and word processing software
• Knowledge of electronic health record software
• Familiarity with digital imaging software, preferred
• Ability to perform multiple and diverse tasks simultaneously        
• Pleasant speaking voice and demeanor
• Good communication skills
• Neat, professional appearance

Responsibilities include, but are not limited to, the following:

Clinical Support

• Greets patients and escorts them from the waiting room to exam rooms; prepares patients for exam or treatment

• Reviews medical history with patients and updates information in EHR accordingly

• Takes patient vitals to include Height, Weight, B/P, and Pulse. Depending on the physician preference also include Respiration, Temperature and listen to the heart and lungs; logs vitals on into EHR accordingly

• Orders X-Rays for physicians according to their specified protocols

• Imports diagnostic images from outside imaging centers on CDs into PACS (digital imaging software); organizes in-house images into briefcases within PACS

• Performs a clinical review of charts for upcoming appointments at least two days prior to appointment date

• Assists physicians with suture and staple removal, minor procedures, and fracture reductions in office

• Replenishes supplies, sets up and cleans exam rooms

• Applies, adjusts and removes casts, splints, braces and other DME products according to the physician’s order

• Draws up injectable medications

• Prepares and maintains supplies and equipment for treatments, including sterilization

• Performs patient education when appropriate; to include instructions in cast and splint care and on use of medications

• Logs and dispenses medications to patients, if applicable

• Calls in medications to pharmacy and documents in EMR according to established protocols, if applicable
   
• Disposes of contaminated items according to OSHA guidelines

• Ensures the Superbill for each office visit is accurate and complete
   
• Ensures all forms are accurate, complete and signed prior to giving to patient

Other​

• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
• Maintains detailed knowledge of computer software as it relates to job functions
• Attends CPR and OSHA training programs as required
• Maintains certifications and registrations per state guidelines
• Attends all regular meetings
• Performs all other tasks and projects assigned by the Manager or Physician

Supervisory Responsibilities

This job has no supervisory responsibilities.

Typical Physical Demands

Position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.  Involves standing and walking for over an 8 hour day.  Employee will occasionally be asked to lift and carry items weighing up to 30 pounds.  Normal visual acuity and hearing are required.  Employee will work under stressful conditions and work irregular hours.  Employee will be exposed to biohazard materials on a regular basis.

Typical Working Conditions

Employee will have some exposure to communicable diseases, toxic substances (ie: cleaning products), medicinal preparations and other conditions common to a clinic environment.