If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Advise prospective, new and continuing students regarding admissions and post enrollment.

Essential Duties and Responsibilities:

• Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service.
• Advise prospective, new and continuing students regarding admissions, program and course requirement.
• Engage prospective students, conduct compliant and customer service oriented interviews, and recommend students for enrollment when they have been determined to be a strong candidate for admission
• Follow prescribed approach to the interview process in an effort to understand the students desires and needs
• Maintain the highest call/digital communications quality standards and provides a World Class experience for the student at every interaction.
• Accurately updates student records with vital pieces of the shared workflow.
• Explain educational programs, expected outcomes, student services, and financial considerations (at a compliant level) to potential students, their parents (when applicable), and other internal and external clients
• Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership.

Other Responsibilities:

• Adheres to the policies and procedures of Full Sail University
• Maintains strict confidentiality of company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance standards
• Performs other duties as assigned

Competencies:

• Project management skills
• Strong organizational, analytical, and interpersonal skills
• Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
• Exceptional written and verbal communication skills
• Detail oriented
• Ability to multi-task and work independently
• Ability to interact with staff at all levels in a fast-paced environment

Education and/or Experience:

• Bachelor's degree preferred
• Minimum three (3) years work experience in Admissions, Financial Aid, Customer Service or any field relevant to the description of the position
• Experience in a company with 1000+ employees strongly preferred

Computer/Equipment Skills:

• Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook

Environmental Factors/Physical Demands:

Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.