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Assistant Nurse Operations Manager - NICU Level III


Position Summary

The Assistant Nurse Manager (ANM) at NICU level III is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.



Neonatal Intensive Care Unit

Our 142-bed NICU has an array of specialized services including a program dedicated to the care of micro-preemies, and neonatal transport and ECMO programs. Orlando Health Winnie Palmer is proudly home to one of the largest award-winning neonatal intensive care units in the country and is recognized as a “Best Children's Hospital” in Neonatology by U.S. News & World Report

Top Reasons to Choose Orlando Health – Winnie Palmer Hospital for Women and Babies :

  • Competitive Pay: Evening, nights, and weekend shift differentials
  • Free Continued Education Opportunities
  • Nurse Certification Opportunity
  • Benefits Start Day 1 of hire
  • Room for growth, Just Culture & much, much more! Student loan repayment, tuition reimbursement, back up elder and childcare, pet insurance, etc.

Orlando Health Winnie Palmer Hospital for Women & Babies

Located on the downtown Orlando campus, Orlando Health Winnie Palmer Hospital for Women & Babies opened in 2006, providing programs and services focused on the unique needs of women and newborns. Specialized care covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to obstetrics and high-risk pregnancies and births. The hospital is “Magnet” recognized for nursing excellence and high-quality patient care and is certified in perinatal care by The Joint Commission. Welcoming nearly 14,000 babies each year, the hospital's 350 beds include 142 neonatal intensive care beds, making it one of the largest neonatal intensive care units under one roof in the country. As a sister hospital with Orlando Health Arnold Palmer for Children, the hospital was included in the 2021-22 “Best Children's Hospitals” rankings by U.S. News & World Report, recognized for expertise in Neonatology, and, together with Orlando Health ORMC, was included in the IBM Watson Health 100 Top Hospitals® list for 2021.


Essential Functions

  • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
  • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline and career advancement.
  • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
  • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provideappropriate patient care.


  • Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
  • Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
  • Implements strategies that promote education, health, and safety.

Human Resource Management

  • Manages various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity.
  • Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments.
  • Ensures compliance with certifications, licenses, and required education for team members.
  • Influences team members to enhance their abilities and promote professional development.

Appropriate Clinical Practice Knowledge

  • Performance supports the Professional Practice Model values – clinical excellence and caring practice.
  • Superior clinical and critical thinking skills for assigned unit/department.

Performance/Quality Improvement

  • Monitors compliance and outcomes to identify issues and trends and leads the team on process/quality improvement initiatives.
  • Ensures practice changes are evidence-based, promote high-quality nursing practice, and are consistent with research, organization, and national standards.

Financial Management

  • Manages time and resources efficiently to maximize unit/department productivity.
  • Promotes cost effective management of equipment and supplies.

Personal and Professional Accountability

  • Participates in activities that promote personal and professional growth and development.
  • Maintains active membership in a professional organization.
  • Upholds ethical standards of practice.


• Bachelor of Science in Nursing Degree (BSN) required.
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Advanced Life Support (NALS)
o Trauma Nurse Core Course (TNCC)

Two (2) years of experience as a Registered Nurse in NICU level III or IV.