Academic Advisor
Winter Park, Florida
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!
Academic Advisors will communicate with Course Directors, Academic Coordinators, Academic Success, and Registrars regarding students' grades, attendance, and schedules; maintain updated referrals/resources for students.Essential Duties and Responsibilities:
- Complete pertinent forms and advise students on all policies and procedures with regard to withdrawals, interruption of training, change of enrollment and education satisfactory progress matters;
- Maintain the integrity of the policies and procedures; proactively communicate with students with low GPA or minimal class involvement;
- Mentor, advise, meet with students on a first come, first serve basis and make appointments as necessary;
- Begin processes of paperwork, such as: Withdrawal Forms, Interruption of Training, etc.;
- Meet with students and/or parents for advising;
- Address complaints or suggestions;
Other Responsibilities:
- Adheres to the policies and procedures of Full Sail University
- Maintains strict confidentiality of student and company information
- Demonstrates a strong commitment to the mission and values of the organization
- Adheres to company attendance standards
- Performs other duties as assigned
Supervisory Responsibilities: None
Competencies:
- Exceptional written and verbal communication skills
- Strong organizational, analytical, and interpersonal skills
- Ability to multitask while working independently and collaboratively with other teachers and university staff
- Ability to interact professionally and constructively with students and staff at all levels in an immersive, fast-paced environment
Education and/or Experience:
Bachelors Degree with emphasis on Social Work, Education, Psychology, Counseling or other related field strongly preferred.
Certifications, Licenses, Registrations: none
Skills:
- Proficiency using software programs such as MS Word, Excel, and Outlook
- Good organizational and time-management skills
- Good listening skills, assertiveness, and enthusiasm are required traits
- Service orientation, actively looks for ways to help people
Hours:
Full-time 40 hours per week. Schedule will vary. Some nights or weekends may be required.
Environmental/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.
Full Sail is an Equal Opportunity Employer.
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