Financial Aid Coordinator II

Orlando, Florida
May 24, 2023
Jul 23, 2023

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Student Financial Assistance

The Office of Student Financial Assistance is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

The Financial Aid Coordinator II supervises and manages the coordination of the awarding and the disbursement process of student loans (federal and private). These responsibilities combine program management and supervision with the global responsibility of managing all aspects of loans. These responsibilities are much more expansive and more complex than the entry-level program coordinator positions and combine responsibilities that were previously handled in two areas. The span of control and supervision is greater and requires more integration and coordination with other areas and within PeopleSoft.

This is a reposted position. Previous applicants are still being considered and do not need to reapply.


  • Supervises staff involved in loan processing and coordination of loan programs, both Awarding and Disbursement of student loans.

  • Evaluate and monitor quality assurance and compliance with regulations within PeopleSoft.

  • Coordinates with other staff in establishing and revising business processes as needed in PeopleSoft and loan management.

  • Coordinates and monitors all EFT disbursing, reviews reports, and ensures that all adjustments and revisions are processed efficiently.

  • Establishes new reports as needed in programmatic reconciliation within PeopleSoft.

  • Monitors and coordinates adjustments for over-awards and overpayments within PeopleSoft.

  • Works with Student Accounts, lenders, guarantors, and servicers to ensure compliance and efficient data sharing.

  • Serves as a backup in supporting the maintenance of PeopleSoft systems.

  • Provides advice and counsel to students and parents on all aspects of the financial aid process.

  • Attends meetings and workshops and maintains appropriate knowledge of federal, state, and institutional rules and regulations regarding financial aid.

  • Assists with Financial Aid outreach functions both off and on campus. Some evening and weekend hours may be required.

  • Other appropriate duties as assigned.

Minimum Qualifications:

Bachelors and 2+ years of relevant experience or a Master's degree and 0+ years of relevant experience.

Preferred Qualifications:

  • Financial aid processing experience.

  • Working knowledge of Excel PeopleSoft.

Special Instructions to the Applicants:

This is a reposted position. Previous applicants are still being considered and do not need to reapply.

Are Benefits Important to You?

Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  • Paid time off, including annual and sick leave and paid holidays

  • Retirement savings options

  • Employee discounts, including tickets to many Orlando attractions

  • Education assistance

  • Flexible work environment

  • And more…For more benefits information, go to UCF Employee Benefits Guide (12-14-21)

Who Are We?

Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.


Student Success and Well-Being (SSWB) - Financial Aid

Work Schedule

Monday through Friday. 8:00 am - 5:00 pm. Some weekends and evenings may be required.

Type of Appointment


Expected Salary

$42,367.00 to Negotiable

Job Posting End Date

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

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